WHAT IS YOUR RETURN POLICY?

My Teacup Runneth Over gladly accepts returns of undamaged merchandise for full refund within 30 days from the time of delivery.

Merchandise must be returned within 30 days.

Merchandise must not be damaged.

Final sale merchandise cannot be returned or exchanged.

Original shipping charges are not refundable.

WHAT IS YOUR GIFT RETURN/EXCHANGE POLICY?

If you are returning a gift, we are more than happy to offer store credit for the return. Please contact us to start the process.

WHEN WILL I RECEIVE MY REFUND?

Returns take us 5 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email.

CAN I EXCHANGE AN ITEM?

In an effort to get refunds issued as quickly as possible, we are not offering exchanges at this time.

IS THERE A RETURN FEE?

No, all returns postmarked within 30 days of order delivery are free. Please generate a label through our portal here.

CAN I RETURN A FINAL SALE ITEM?

Final Sale items cannot be returned. No exceptions will be made. We understand that buying Final Sale items can be tricky, so if you have any questions, please chat with us before placing your order.

CAN I RETURN MULTIPLE ORDERS IN THE SAME RETURN PACKAGE?

No. You will need to create a separate return label for each order. You will not receive a proper refund or credit if multiple orders are returned in one shipment.